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Privacy Policy

Privacy Policy

(This Privacy Policy has been updated and is effective as of May 18, 2020.)

This is the privacy policy (the “Privacy Policy”) for those web sites (each a “Site” and together the “Sites”) to which this Privacy Policy is linked and identified as such web site’s privacy policy and which are operated by Romexpress, Inc. (“Romexpress,” “we,” “us” or “our”) on its own behalf or on behalf of its Affiliates, including Romexpress, Inc. The web site that you are visiting now and to which this Privacy Policy applies may be referred to herein as “this Site” or “the Site.” The Privacy Policy governs how Romexpress uses, collects and discloses the information gathered from or provided by users of this Site located in the United States. “Affiliates” is any entity that controls, is under common control with, or is controlled by Romexpress.

This Privacy Policy should be read in conjunction with this Site’s Terms of Use, which is incorporated herein by reference. Capitalized terms used and not otherwise defined in this Privacy Policy shall have the meaning given to them in the Terms of Use.

This Privacy Policy applies to information we collect:

  • On this Site.
  • In email, text, and other electronic messages between you and this Site.
  • If applicable, through mobile and desktop applications you download from this Site, which provide dedicated non-browser-based interaction between you and this Site.
  • If applicable, through mobile and desktop links provided by Romexpress to this Site.
  • When you interact with our advertising and applications on third party websites and services, if those applications or advertising include links to this policy.
  • It does not apply to information collected by:
  • Romexpress offline or through any other means, including on any other website operated by Romexpress or any third party including our Affiliates; or
  • Any third party including our Affiliates, including through any application or content (including advertising) that may link to or be accessible from or on the Site.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Site, including choosing not to provide your information to us. By accessing or using this Site, you agree to this Privacy Policy. This Privacy Policy may change from time to time. Your continued use of this Site after we make changes is deemed acceptance of those changes, so please check the policy

1. Use by Users Outside the United States

This Site is intended for use only by users located in the United States. If you are located outside of the United you are consenting to the transfer and/or transmission of your information into the United States and to the collection, use and disclosure of your information in accordance with this Privacy Policy. You are also acknowledging that the laws of the jurisdiction in which the information is kept will determine the protections afforded to your personal information, and that such protections may not be as strict as your home jurisdiction. Romexpress stores and processes the personal information it gathers through your use of the Site in the United States. If you are located within the European Union and you submit any information deemed Personal Data under the General Data Protection Regulation (“GDPR”) your submission is voluntary, with your express consent to use Personal Data for the purpose submitted, at your own risk, and subject to the laws of the United States.

2. Agreement and your consent.

Please read this Privacy Policy carefully; it creates legal obligations. By using the Site, you are acknowledging that you have read and understand this Privacy Policy, you are agreeing to be legally bound by it, and you are consenting to the use, collection and disclosure of your information as provided in this Privacy Policy.

If you do not agree with all of the terms of this Privacy Policy, you should not use the Site.

3. Scope of Policy

This Privacy Policy applies to the Sites, including this Site, and it does not apply to other web sites, including other web sites operated by Romexpress, its Affiliates or service providers, or sites that may be operated by others. When visiting other web sites, even via links provided on this Site, please review the applicable privacy policies to be sure their terms are acceptable to you.

This Privacy Policy applies only to information we gather from you or that you provide to us online while visiting or using the Site. It does not apply to information gathered from or provided by you to us through other sites, offline, through other business arrangements with you, or through other means.

4. The Information We Collect

The Site offers business information about Romexpress Inc. The Site is not to be used by individual consumers to purchase consumer products or services. Romexpress provides goods and services to businesses in need of shipping and logistics services including facilitating communications and information sharing among Romexpress, its Affiliates, brokers, independent sales agents (“Agents”) and independent business capacity owners (“BCOs”).

The type of information we collect from users of the Site includes information by which an individual may be identified (“personal information”) such as their first and last name, email address, address, and telephone number. We also collect business information from users, and information by which users cannot be individually identified, such as information about a user’s computer, Internet connection and Site usage.

We collect this information when you directly provide it to us, such as if you request information through the Site, register on the Site, sign up for a service through the Site, provide us with Suggestions through the Site, post User Posted Content to the Site, or if you send us information via email through the Site. We use commercially reasonable means to identify when information is being collected and the purpose for which it is being collected. When appropriate we may ask you for your affirmative consent to provide us with personal information. However, we do not guarantee that affirmative consent will be requested from each user of the Site. IF YOU DO NOT WANT US TO COLLECT PERSONAL INFORMATION FROM YOU, DO NOT PROVIDE IT TO US.

We also collect information automatically as users navigate through the Site, including about a user’s equipment, browsing actions and patterns, including as follows:

  • We record general statistical and tracking information, such as the date and time the Site is accessed, the places visited on the Site, and the time spent using the Site.
  • We receive and record information about a user’s computer and its systems and in our server logs from a user’s browser, including an IP address (the Internet address of a computer), identification of the computer and its systems, the type and version of the web browser, referrer addresses and other server log information.
  • We use cookies and other tracking mechanisms to recognize when users return to the Site. A cookie is a small amount of data, which often includes an anonymous unique identifier, which is sent to a user’s browser from a site’s computers and stored on a user’s computer’s hard drive. With respect to most computer systems, you may set your browser so that it does not accept cookies. If you do disable the use of cookies, you may not be able to use or experience all of the features of our Site.
  • Cookies used by this Site do not collect Personal Data (as defined under the GDPR), but if you have any concerns whatsoever over our use of Cookies, do not use the Site, or be sure to set your browser so that it does not accept cookies.

IF YOU DO NOT WANT US TO COLLECT INFORMATION FROM YOUR COMPUTER OR MOBILE DEVICE DO NOT USE THE SITE.

We also may, but are not obligated to, monitor your use of the Site.

5. Our Use and Disclosure of this Information

This Site is for use within the United States. If you are accessing the Site from the European Union, this Site is not intended for your use. We may use the information that we collect about you or that you provide to us as set forth above, including your personal information, as follows:

  • For any Romexpress and/or its Affiliates’ business purpose;
  • To provide you with the information, products and services that you request from us;
  • To fulfill any other purpose for which you provide the information to us;
  • To notify you about changes in the Site, its governing documents, or any products or services we offer through the Site;
  • To allow you to participate in interactive sections of the Site;
  • To inform you about our and/or our Affiliates’ programs, goods and services and/or those of third parties in which we determine you may be interested;
  • To communicate with you about your use of the Site and regarding Romexpress and its Affiliates’ business;
  • For any other purpose to which you consent;
  • In any other way we may describe when you provide the information;
  • To aggregate user information; and
  • To present our Site and its contents to you.

We may also use and disclose to others the information we gather from you, including your personal information, as follows:

  • To fulfill the purpose for which you provide the information, for any other purpose disclosed when you provide the information, and for any purpose to which you consent.
  • We may disclose your information to Affiliates of Romexpress and allow them to use and disclose your information for any Romexpress and/or its Affiliates’ business purpose.
  • We may employ other companies, services providers and our own Affiliates to perform functions on Romexpress’s behalf, such as maintaining the Site, providing services related to the Site, collecting information, responding to and sending electronic mail, fulfilling orders for products, services or information, or other functions necessary to our business, and we may disclose your information to these companies so that they can perform their functions for us.
  • We may use and disclose your information as we view necessary or prudent to protect our and our Affiliates’ safety, rights and/or property and that of others and other users, to enforce and/or to report abuse or violation of the Site’s governing documents, and in connection with our obligations under the U.S. Digital Millennium Copyright Act (“DMCA”).
  • We may use and disclose your information to carry out our obligations and enforce our rights arising from any contracts entered into between you and us and/or our Affiliates.
  • We may use and disclose your information to the extent we believe we are required to do so by law, including to comply with any court order, law or legal process, and to respond to any government or regulatory request.
  • We may transfer and disclose your information in connection with a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of the assets of Romexpress and/or one of its Affiliates, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which the information held by Romexpress and/or the Affiliate is among the assets transferred.
  • To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Romexpress, our Agents, independent BCOs, intendent third party motor carriers, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.
  • We will dispose of your information when it is no longer useful for the purposes for which it was provided to us by you.

Except as provided in this Privacy Policy, we will not disclose your information to unaffiliated third parties without your express consent.

We may compile statistical and aggregated information about users of the Site and their use of the Site, and we may use, disclose and transfer this information, as well as any information that does not identify an individual, and any Suggestions you provide, for any purpose without restriction.

6. Security

We have put in place security systems designed to prevent unauthorized disclosure of information you provide to us. These systems are structured to deter and prevent hackers and others from accessing this information. Due to the nature of Internet communications and evolving technologies, however, we cannot provide, and we hereby disclaim, assurance that the information you provide us will remain free from loss, misuse, or alteration by third parties who, despite our efforts, obtain unauthorized access.

With respect to some services we provide customers, we may expressly agree at the time such services are requested to provide different, specific and higher levels of security and data segregation. In addition, in particular circumstances, when you submit certain information to us through this Site, we may agree in connection with such information to provide additional protections to, and restrictions upon our use of, your personal information. For example, if you apply to qualify to join our network as an independent Agent, BCO or approved broker carrier, the application materials may make additional commitments to you as set forth in such materials.

Unfortunately, and for the avoidance of doubt, the transmission of information via the Internet is not completely secure. Although we do our best to protect your information, we cannot guarantee the security of your information transmitted to our Site. Any transmission of information, including but not limited to personal information provided by you, is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.

7. Relationship to Other Contracts.

The terms of this Privacy Policy do not affect or amend the terms of any specific contracts you have entered or may enter into with Romexpress or its Affiliates, and your and Romexpress’s (or its Affiliates’) respective obligations thereunder, except as otherwise expressly set forth in such contract.

8. Children

The Site is not directed to or intended to be used by persons under the age of 18, and Romexpress does not knowingly collect personal information from persons under the age of 18. If we learn that a person under 18 has provided us with personal information through this Site, we will delete this information from our databases.

9. Updating Contact and Personal Information

By agreeing to this Privacy Policy, you are agreeing to keep your contact information or other personal information we maintain up to date. If your contact information or other personal information that you have provided to us through the Site needs to be updated, please promptly contact us at info@romexpressinc.com and provide sufficient information so that we can properly update your information.

10. Changes to this Privacy Policy

From time to time, Romexpress may change its Privacy Policy. We will post a notice of such changes for thirty days after the date of such change, which notice will be accessible from the Privacy Policy link on our Site or may appear on the home page of the Site. Your use of the Site following any such change constitutes your agreement to follow and be bound by the Privacy Policy, as changed, and to its application to all information gathered before and after its effective date.

The date the Privacy Policy was last revised is identified at the bottom of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Site and this Privacy Policy to check for any changes.

11. General Data Protection Regulation

If you are a resident of the European Union, you may have additional rights pursuant to your local law applicable to the collection and processing of personal information. If you believe that Romexpress or an Affiliate is collecting personal information under the EU General Data Protection Regulation (“GDPR”), and your personal information is processed based on legitimate interests pursuant to the GDPR, you have the right to object to the processing on grounds relating to your specific situation. Under GDPR you may also have the right to request to have your personal information deleted or restricted and ask for portability of your personal information.

You can request to access, update or correct your personal information. You also have the right to object to direct marketing.

In the event you consider our processing or control of your personal information subject to the GDPR and not compliant with an applicable data protection law, you can lodge a complaint:

12. Contact Us

Questions, comments or requests related to your use of the Site, regarding this Privacy Policy, and Romexpress’s information handling policies and procedures should be submitted to Romexpress’s communications department by mail or e-mail as follows:

By mail: Romexpress, Inc., attention: 12300 Triskett Rd, Cleveland, OH, 44111, United States

By e-mail: info@romexpressinc.com

To register a complaint or concern, please contact: info@romexpressinc.com